Frequently Asked Questions

  • Where is the storefront located?
    Long Beach, CA

  • What forms of payment do you accept?
    Visa, MasterCard, Discover & PayPal

  • Within how much time should I expect to receive my order?
    Orders are processed within 1-2 business days from the time they are received. Once the order is shipped, you can expect to receive it within 2-5 business days. (note: holidays delay shipment delivery time)

  • How much is shipping?
    Shipping rates will be provided once you proceed to checkout. For expedited shipment rates, please contact us directly.

  • Am I able to place an order online and pick it up at the storefront? 
    Yes, you can save on shipping by picking up your order at our shop! You will select Pick Up under Shipping when you proceed to Checkout. The order will be held for you once you have submitted your order on our website. 

  • Do you accept Returns?
    Yes, please see the Shipping & Returns page for more details

  • Do you accept Exchanges?
    No, at the time we can only process Returns. Please see Shipping & Returns page for more details.

  • Do you accept foreign credit cards?
    No, only credit cards issued in the USA will be accepted.

  • Do you ship outside the USA?
    No, at the time we only ship within the USA.